At Soren Clip, we are committed to delivering your order safely and efficiently, no matter where you are in the world. Below you’ll find important information about how we handle shipping for all customer orders.
Order Processing
All orders are processed within 1–2 business days after they are received. You will receive a confirmation email with your order details once your purchase is complete.
Once your order is processed, you will receive a second notification when your order has shipped. This will include tracking information if available in your region.
Shipping Methods
We work with reliable delivery partners to ensure your items reach you in a secure and timely manner. Orders are shipped using standard courier services, and in select regions, local courier services may be used to improve delivery efficiency.
Shipping Fees
Shipping fees are calculated at checkout and are based on your delivery location and order size. Occasionally, we offer free shipping promotions which will be clearly stated on our site or in promotional materials.
Any additional duties or taxes that may apply in your country are the responsibility of the customer.
Order Issues
If your order arrives damaged, incomplete, or incorrect, please contact us within 48 hours of delivery at [email protected]. Include your order number and clear photos of the issue so we can resolve it promptly.
Address Accuracy
Please ensure that your shipping address is complete and accurate. We are not responsible for delays or undelivered items resulting from incorrect or incomplete address information provided at checkout.
Contact Us
For any shipping-related questions, feel free to contact our support team:
Email: [email protected]